ZO® Return Policy

If you are dissatisfied with your ZO® purchase for any reason, please feel free to return the product for a refund (excluding shipping and handling charges) within 30 days of the order date on the packing slip. To ensure a timely refund, please contact our Customer Service department at:
888.893.1375 (Monday-Friday, 9am-5pm Pacific Time)
[email protected]

ZO® only accepts the return of products originally purchased through this website or through a ZO® Customer Service representative. If you would like to return a product purchased from a physician’s practice, please contact the practice directly regarding your return.

Damaged Products:

We apologize if you have received items that may have been damaged during transit. Please save the damaged box and product(s) and contact our Customer Service department at 888.893.1375 immediately upon receiving it.